Agent 012 has been beguiling the publishing world for 20 years, working for publishers from around the world. Beneath her cool exterior lurks the fierce Tamer of Dragons who manages multiple projects simultaneously like the multiheaded dragon she keeps as a pet. Coordinating varied missions without a hitch, she speaks in soothing dragon tongue to project managers, authors, designers, and proofreaders ensuring that schedules are always met. Enemy agents marvel at her inscrutable ability to handle complicated projects under tight deadlines, not only producing the treasured goods when needed but exceeding all expectations in quality and clarity.